all the Information you need.

Track Your Order

Enter the tracking number of the order into the tracking form above and click on the "Track Parcel" button to find out the latest information about the transportation of your parcel. If you need to save several tracking numbers and check them repeatedly, then download the Parcels application to your phone, and track several of your orders at once, receiving up-to-date information on each parcel.

About us

Shopify isa user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard. Dropshipping is an order fulfillment method where a business doesn't keep the products it sells in stock. When an order is received, the seller sends it to another company who ships the product straight to the customer. The seller is a middleman between the customer and the company with the product. My work is still at the beginning but patience is everything; The product arrives 100% in the hands of the customer, obviously as new, if there is a problem, returning it is an option. You can ask me any suggestions or questions directly on my email/facebook.
Everything you need will be here.

Payment

There are a number of payment options available on JoKadas all of which are guaranteed to be both discreet and secure. Whichever method you choose, jJoKadas ensures payment is easy, straightforward, and always conducted within the secure environment facilitated by our payment service provider. We are able to accept Mastercard and Visa credit cards.

Should your payment fail the first time, you will automatically be redirected to a second payment page on which you can try again. If this doesn’t work either, you can try once more by choosing “re-order” in your order history. 

In the unlikely event that your card still isn't accepted on the second attempt, we kindly ask you to choose a different payment method instead.

These payment methods offer a very simple way to pay for JoKadas products that is both safe and anonymous. Simply place your order and you will be redirected to our provider's payment page. The payment service provider's name is the name that will appear on your bank statement.

In order to process a payment via credit card, you need the following information:

  • Card number.
  • Cardholder Name.
  • Expiry Date.
  • Security Code.
  • Billing Address.

Shipping infos

1. Shipping Location

All products are shipped from EPROLO’s China & US warehouses.

2. Shipping Guarantee

We provide a shipping guarantee for our users. If we miss the delivery date (usually 30-40 days), we offer a full refund.

Jokadas offers a full refund if the order delays. It will be counted from the date that the package leaves the warehouse.

  • In normal circumstances, more than 30 days.
  • In the busy season, more than 40 days, such as Black Friday, Cyber Monday, Christmas, etc.
  • In unforeseen circumstances, such as epidemics etc, the date will be different. Please pay attention to our notification email and message.

Please note that:

a. For orders shipped to the USA, European, Jokadas will refund if the total shipping time more than 30 days.

b. For orders shipped to South America, Middle East, India, Africa, Jokadas will refund if the total shipping time more than 60 days.

c. Order delay caused by delivery pending, such as an insufficient address, package unclaimed, inability to contact the customer, etc, Jokadas will not refund you.

You can check the delivery date on this page as a reference. The date is counted from the time a tracking number create.

Please note that, during the busy season, such as Black Friday, Cyber Monday, Christmas, etc, the date may be longer because of the massive packages and limited capacity of shipping companies. We will notify you in advance to protect your interest. Please check our refund policy for more details.

 Terms and Conditions of Shipping Guarantee

 Your order should meet the following conditions for a shipping guarantee refund:

  • Your shipping option is the one displayed on the product page.
  • Your products are eligible for delivery.
  • The shipping address is correct and eligible.

Delivery Time

US Express: Average delivery time is 7-12 days.

CA Express : Average delivery time is 8-15 days.

AU Express : Average delivery time is 7-9 days.

UK Express: Average delivery time is 6-10 days.

Note: In busy season, there may be 3-5 days delay.

The shipping fees depend on the shipping method you use and the shipping destination.

more ways to contact me.

Email: claudiodamas2@gmail.com

Phone Number: +352 621 717 862

Facebook: Jokaa damas/ Claudio dms